Resolved -
Royal Mail labels should be accepted at all branches.
Aug 7, 10:25 PDT
Monitoring -
Carrier has informed us that the issue has been resolved. All Post Office branches will begin accepting Royal Mail labels as normal starting on Aug 5th.
Aug 4, 15:33 PDT
Identified -
We’ve spoken with Royal Mail and branches have been advised to skip the error, print the label and accept the items. Both Collect+ parcel shops and lockers are able to print and accept all items.
Aug 3, 16:00 PDT
Investigating -
We are currently investigating this issue.
Aug 2, 08:05 PDT